Politica de retur: 14 zile drept de retur

  • Daca nu sunteti 100% satisfacut(a) de produsele primite, le puteti returna pentru a primi banii inapoi sau un alt produs, fie similar sau nu.
  • Cand cumparati de la BGA IT SOLUTIONS SRL, beneficiati de 14 zile drept de retur fara intrebari suplimentare, fara a invoca niciun motiv, conform legislatiei romane.
  • Este necesar sa pastrati produsul/produsele de returnat in starea in care le-ati primit. 
  • Iti returnam suma platita pentru produs(e), insa, conform legilor in vigoare, plata coletului retur cade in sarcina dumneavoastra. Returnarea se face la adresa de pe factura, prin curier rapid.
  • In cazul unei comenzi gresite (aceasta insemnand ca nu ati tinut seama de specificatiile si pozele prezentate pe site) se va retine si costul transportului tur. 
  • Este necesar sa includeti un cont IBAN si un nume asociat acelui cont in coletul retur.

Ai un produs pe care vrei sa-l returnezi in 14 zile fara sa invoci niciun motiv ? Suntem aici sa va ajutam!

Return and refund policy: 14 days right of return

  • If you are not 100% satisfied with your purchase, you can return the product(s) and get a full refund or exchange the product for another one, be it similar or not.
  • When you buy from BGA IT SOLUTIONS SRL, you benefit from 14 days right of return without additional questions, without invoking any reason, according to the Romanian legislation.
  • It is mandatory to keep the product / products in the state in which you received them.
  • We will refund the amount paid for the product(s), but, according to the laws in force, you will pay for the return shipping cost.
  • In the case of a wrong order (this means that you have not taken into account the specifications and pictures presented on this website) the initial cost of shipping will also be retained.
  • You need to include an IBAN account and a name associated with that account in the return package.

Do you have a product that you want to return in 14 days without invoking any reason? We are here to help!